FAQ
BAKER'S MERCH FAQ
What is Baker’s merch?
Official Baker’s Drive Thru gear created for fans of the Inland Empire and anyone who loves the classic Baker’s vibe. Every item is printed on demand so nothing sits in a warehouse gathering dust. Just like our food, you order it and it gets made fresh for you.
Who makes the merch?
All merch is produced by Printful on demand. They handle printing, packing, and shipping so you get a clean, high quality item right to your door.
How do I choose the right size?
Each product page includes a size chart. Since every item is made to order, we cannot offer size exchanges, so please check your measurements before purchasing.
Will items return if they sell out?
Some designs stay forever, others rotate in and out. If something you love disappears, it may come back later in a seasonal drop.
Do merch purchases support Baker’s?
Yes. Your merch order helps support Baker’s creative projects and future drops.
Will Baker’s use my photos if I post them?
If you share a photo, tag us, or send in your merch picture, you allow Baker’s to feature it in marketing, social posts, or web content. We only use first names or general locations.
ORDERS & DELIVERIES
How long does production take?
Orders typically take 2 to 5 business days to produce.
How long does shipping take?
Once shipped, delivery usually takes 7 to 10 business days. If your package still has not arrived 14 days after you received your tracking email, reach out to merch@bakersdt.com.
Where will my order ship from?
Printful ships from multiple U.S. fulfillment centers. Your order will come from the closest location that can produce it efficiently.
Can you ship internationally?
No. At this time we only ship within the United States.
How do I track my order?
You will receive a tracking link by a preferred carrier by email once the order ships. Click the link anytime to see where your package is.
Can I change my shipping address after ordering?
No. Once an order is submitted it cannot be changed. If your package has already shipped, please contact the carrier directly to request any delivery adjustments.
If you need help locating your tracking information, you can always email merch@bakersdt.com.
Can I cancel my order?
Orders move into production quickly. If you need to cancel, email right away. Once production starts, the order cannot be cancelled.
What happens if my order arrives damaged or incorrect?
Email merch@bakersdt.com with as many photos of the issue as you can, your order number, and a short description. If it qualifies under Printful’s replacement guidelines, we will replace it at no cost. To make it easier you must provide as much information as possible.
I never received my package. What should I do?
Before contacting us, please check:
- Your shipping confirmation email to confirm your address
- With neighbors
- With your local post office
If the package is still missing after 14 days, email us and we will help investigate.
Do you accept returns or exchanges?
No. Since everything is made to order, all sales are final. We only replace items that arrive damaged or incorrect.
Do you offer refunds?
Refunds are only provided for items that arrive damaged or misprinted. Send photos within 7 days of receiving your order.
Can I exchange for a different size or color?
We cannot exchange sizes or colors. If an item was mislabeled during production, email us within one week with photos and we will replace it.
Is my payment information secure?
Yes. All payments are processed securely through Shopify. Baker’s does not store or view your card details.
Do I need an account to order?
No. You can check out as a guest or create an account to make future checkouts faster.
Will I get an order confirmation or receipt?
Yes. Shopify automatically emails your receipt after checkout.